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Contact Info
198 West 21th Street, Suite 721
New York, NY 10010
foton@qodeinteractive.com
+88 (0) 101 0000 000
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Optimize Surveys and Feedback Collection with Smart Automation

Utilize chatbots to automate survey processes, gather valuable feedback, and analyze responses from customers, employees, or stakeholders via WhatsApp. Our integrated solution ensures efficient data collection, enhances engagement, and provides actionable insights.

Why Surveys and Feedback Collection?

Enhanced Customer Experience

Accessibility

Reach customers, employees, or stakeholders directly on their preferred messaging platform, making it easy for them to participate in surveys and provide feedback.

Convenience

Higher Response Rates

Increase response rates by leveraging the familiarity and convenience of WhatsApp, leading to more accurate data collection

Real time updates

Real-Time Feedback

Gather feedback in real-time, enabling businesses to address issues promptly and improve customer satisfaction.

Reduce no-shows

Cost-Effective

Save on survey distribution and data collection costs by using WhatsApp as a low-cost channel for feedback collection.

Increased Efficiency

Enhanced Engagement

Engage participants with interactive survey formats, such as quick polls or quizzes, making the feedback process more engaging.

Personalized Service

Data Analysis

Collect valuable insights and trends from survey responses, empowering businesses to make data-driven decisions and improvements

Survey Distribution

Illustrating how surveys are distributed to participants via WhatsApp, including invitation messages and response collection

Feedback Collection

Showcasing the process of collecting feedback from participants through interactive survey formats such as polls, quizzes, and rating scales.

Integration with CRM

Highlighting how survey data is integrated with the CRM system to enrich customer profiles and personalize future interactions based on feedback.

backend management system

Backend Management System

  • Survey Management: An overview of all created surveys, including details such as survey title, distribution status, and response count.
  • Integration Capabilities: Integrate survey data with your CRM system or other third-party tools for comprehensive data analysis and personalized customer interactions.

Explore some of the use cases we've successfully built

Key Features

Survey Design

Survey Design

Automated Distribution Automated Distribution

Interactive Feedback Interactive Feedback

Reminders and Notifications Multilingual Support

Customizable Booking forms Real-Time Reporting

Time Slot Management Integration with CRM

Reporting and Analytics Security and Compliance

Integration with ERP system

Feedback Analysis Tools

How We Can Help In Surveys and Feedback

Customized Solutions

Customized Solutions

Implementation Support

Implementation Support

Training and Resources

Training and Resources

On-going Support

Ongoing Support

Curious to see how fynix.io can support you

Request a free consultation from our team of bot experts and delve into how chatbots can elevate your business.