Support & Downloads

Quisque actraqum nunc no dolor sit ametaugue dolor. Lorem ipsum dolor sit amet, consyect etur adipiscing elit.

s f

Contact Info
198 West 21th Street, Suite 721
New York, NY 10010
foton@qodeinteractive.com
+88 (0) 101 0000 000
Follow Us

 

hello@fynix.io

 

 

+91 9054753292

 

Shipping & Delivery Policy

At Fynix.io, we aim to deliver our services and products efficiently and reliably. This Shipping & Delivery Policy outlines how we handle the delivery of both digital and physical products, where applicable.
1. Delivery of Digital Products
1.1 Immediate Access to Digital Services
  • Once your payment is confirmed, access to Fynix.io’s digital services (e.g., chatbot setup, integrations) is typically granted instantly or within 24 hours.
  • You will receive a confirmation email with login credentials or instructions to access your purchased services.
    • 1.2 Custom Setup Services
    • For services requiring custom configurations (e.g., ERP integrations or backend customization), delivery timelines may vary.
    • You will be informed of the expected timeline during the purchase process or onboarding stage.
    2. Delivery of Physical Products (if applicable)
    If Fynix.io offers physical products in the future (e.g., promotional kits, hardware):
    2.1 Shipping Locations
  • We currently ship only within specified regions/countries. Please verify shipping eligibility at the time of purchase.
    • 2.2 Shipping Locations
    • Orders are processed and shipped within 3–5 business days of purchase.
    • Estimated delivery times depend on your location and shipping method selected during checkout.
    2.3 Tracking Information
  • A tracking number will be provided once your order is shipped. You can use this to monitor your package’s status.
    • 3. Delivery Costs
    3.1 Digital Products
    • There are no shipping fees for digital services, as they are delivered electronically.
    3.2 Physical Products
    • Shipping costs vary based on the destination, product weight, and selected shipping method.
    • Shipping fees are calculated and displayed during checkout.
    4. Failed Deliveries
    4.1 Digital Delivery Issues
    • If you do not receive access to your digital product or service within the specified timeframe, please check your spam/junk email folder.
    • Contact us at hello@fynix.io for assistance.
    4.2 Physical Delivery Issues
    • If your package is delayed or undelivered, contact us immediately with your order details.
    • We will work with the shipping carrier to resolve the issue promptly.
    5. International Orders (if applicable)
    For international shipping of physical products:
    • Delivery times may vary based on customs clearance processes in your country.
    • Any additional customs duties, taxes, or fees are the buyer’s responsibility.
    6. Changes to Delivery Information
    If you need to update your delivery address or contact details after placing an order, please notify us within 24 hours at hello@fynix.io. Changes may not be accommodated if the order is already processed or shipped
    7. Contact Us
    For any questions or concerns about shipping and delivery, please reach out to us at:

    Email: hello@fynix.io

    We’re committed to ensuring a smooth delivery experience for all our customers.